The education and learning process at TIM continued to focus on supporting the evolution of the culture and the development of digital skills to support the company’s strategic challenges.
Efforts were maintained in educational actions related to institutional and governance issues, such as human rights, diversity and inclusion, information security and anti-corruption, among others. These trainings are part of the onboarding of new employees and updating actions, whenever necessary, thus reinforcing TIM’s commitment to the best social, environmental and governance practices.
Within the scope of the ESG Plan, TIM continues to promote the strengthening of digital capabilities, with the goal of training at least 7,500 employees in the subject by 2025.
Main qualification initiatives at TIM
- Conecta: onboarding program, to integrate new employees and instill pride in being part of the company.
- Evolution Program: learning path for sales and service areas. It aims to promote technical skills with a focus on processes, systems, tools, leadership and the TIM business.
- Institutional training: facilitates the integration of employees into TIM’s policies and corporate culture, contributing to their better adaptation to the company.
- Specific technical training: focused on technical qualification and updating so that employees can perform the tasks of their respective functions.
- Transverse training: addresses issues common to several areas. These courses support the understanding and preparation to overcome business challenges and contribute to the corporate result.
- Interns and Apprentices: specific integration activities, in-person and digital training, and a specific development journey for people starting their careers were offered to this public.
- TIM Talks: TIM’s annual Training, Development and Communication program, with the participation of the internal public, including members of the Board of Directors, and the external public.
For more information about TIM’s training and education, please visit our ESG Report.