Covering all its operations, TIM Environmental Policy sets forth three basic commitments: protecting the environment, complying with legal requirements and organizational standards and the ongoing improvement of the company’s Environmental Management System (EMS) to enhance environmental performance. Furthermore, TIM is committed to a series of principles, worthy of note being waste management, efficient natural resource consumption, continuous improvement and the prevention of pollution.

With practices fully aligned with company standards, since 2010 the TIM EMS has had ISO 14.001 environmental certification for network management and operations in the states of Rio de Janeiro, São Paulo and Espírito Santo.

In 2020, the company’s operation involved more than 21,000 radio base stations (RBSs). All of them are licensed by Anatel, Brazil’s National Telecommunications Agency (Agência Nacional de Telecomunicações), which is responsible for regulating this activity. The installations need to be authorized by the competent local authority and have urban planning and environmental licenses, when applicable. Due to the company’s nationwide coverage, from this total of RBSs, 149 are located in preservation areas (APAs or APPs). TIM monitors these locations periodically to ensure that they do not impact biodiversity.

In its network, TIM has 1,679 active biosites. Among their positive aspects, the biosites incorporate technological solutions without causing a visual impact on the landscape. Additionally the installation of the structure occupies less space.

To conduct its operations within the standards required by legislation and, mainly, to strengthen its environmental risk management processes, TIM maintains teams to monitor cases of non-conformance, such as the regularization of RBSs and buildings with data centers.

For more information about TIM’s environmental management, please visit our ESG Report.

TIM depends on a constant supply of energy at a competitive cost for its telecommunications networks, stores and administrative buildings. Given its impacts and strategic importance, in addition to being a material topic for the company, energy management is one of the commitments assumed in the 2021-23 ESG Plan, with targets for the transition to renewable energy and emissions reductions.

The 2021-23 Strategic Plan reflects the company’s concern about more efficient energy use for data traffic and assumes the commitment of promoting an 80% increase in energy efficiency by 2025. To reach this target, a TIM is replacing equipment with more efficient models, enhancing its production processes and monitoring consumption by means of an eco-efficiency indicator.

The company has a centralized area which manages energy consumption throughout the operation. Among other attributions, the team responsible plans and monitors consumption and the energy efficiency projects in place.

TIM energy management is based on two fronts: energy efficiency and the pursuit of renewable sources.

See below TIM’s energy consumption data:

Sources 2018 2019 2020
Gasoline 21,249 21,686 15,431
Hidroted Ethanol 5.38 5.96 0.4
Diesel – Vehicles 896 870 525
Diesel – Generators 14,594 9,846 12,263
Electricity 2,529,651 2,581,713 2.259,822
TOTAL 2,566,395 2,614,121 2,228,041

In 2020, there was a reduction in travel due the adoption of remote working because of the pandemic, resulting in lower fuel consumption. With respect to the generators, there was an increase in diesel consumption due to the need to maintain service continuity as a result of climatic events, such as the “cyclone bomb” that occurred in the south of Brazil in June 2020, and power outages, like the blackout in Amapá in November 2020.

TIM has been promoting measures to boost energy consumption efficiency, such as the gradual decommisioning of the 2G network and the removal of obsolete or unused equipment, which is being replaced by more efficient models. TIM’s total energy consumption in 2020, measured in MWh, was 627,254, of which 224,522 MWh came from non-renewable and 402,732 MWh from renewable sources.

For more information about TIM’s energy efficiency, please visit our ESG Report.


Waste management

The efficient and responsible management of solid waste is included in the goals assumed by TIM in its 2021-23 ESG Plan. The company has the target of recycling at least 95% of the waste generated by its operations and maintaining this level by 2023. Accordingly, it intends to limit waste disposal in landfills by up to 5%. Set forth in the Environmental Policy, waste treatment is undertaken in accordance with legal requirements and seeks to go beyond them. In compliance with Brazil’s national solid waste policy (law 12.305/2010), the company shares responsibility for the receipt and the environmentally adequate disposal of post-consumer electronic equipment (such as smartphones, modems, batteries and accessories) with its business partners.

See below TIM’s waste management, discriminated by type and disposal method:

2018 2019 2020
Recycled1  593 692 1,940
Network batteries (hazardous) 548 559 485
Electric and electronic scrap, cables and metals (non- o hazardous) 90 1,431
Cellular telephones, batteries and accessories no longer in use (hazardous) 0.6
Light bulbs (hazardous) 2 0.1
Paper and plastic (non-hazardous) 43 43 24
Reuse2 17
Recovery of electric and electronic equipment from customers (modems, repeaters and accessories) 17
Sanitary landfill3 309 351 74
Total 902 1,043 2,031
Total hazardous waste 550 559 485
Total non-hazardous waste 352 484 1,546

The variation was due to the: frequency of destination; increase in the quantity of metal scrap and electrical and electronic network equipment (decommissioning project), resulting from the substitution of obsolete equipment; lower waste generation due to the partial use of offices; and the use of LED light bulbs, which are more durable.

2 From 2020, TIM started to present refurbished products that were returned by customers.

Considers organic waste, with reduced generation due to the partial use of the company’s offices.

For more information about TIM’s waste management, please visit our ESG Report.

Emissions Management

While telecommunications services contribute towards greenhouse gas (GHG) emissions, their operations are exposed to the risks provoked by climate change. For TIM, managing emissions constitutes a strategic factor for business continuity and value generation. TIM’s Climate Change Policy establishes that the implementation of mitigation and adaptation measures is indispensable for the well-being of society. The policy sets forth principles that should be applied to all the company’s activities in Brazil to ensure the efficient management of its GHG emissions. The resolutions in the document are based on the requirements of Brazilian and international legislation, the determinations of regulatory authorities and the guidelines of the TIM Italia Group.

As part of its commitment to society, TIM conducts an annual inventory of the GHG emissions sources in its operations. These emissions occur in diverse stages of the company’s activities, such as the operation of equipment, maintenance of buildings and stores and travel by employees, which involve the consumption of energy and fuel with the consequent direct or indirect emissions of GHG. The inventory is audited by an independent third-party. In 2020, the company managed to reduce its indirect scope 2 emissions by 28% and its combined scope 1 and 2 (carbon neutral target) emissions by 30%, taking into account the purchase of carbon credits to offset scope 1 emissions, which reinforces the emissions reduction initiatives.

To ensure transparency, the company discloses its emissions, strategy, risk and opportunity management and other initiatives on the website of the Carbon Disclosure Project (CDP) and on the GHG Protocol public registry platform. These are verified by a third-party.

For more information about TIM’s emissions management, please visit our ESG Report.

Water Consumption Management

TIM’s activities do not require the intensive use of water – the greatest consumption is in the company’s administrative buildings. However, even though water is not one of the company’s material topics, environmental protection is a basic commitment in the Environmental Policy, which is why water indicators continue to be monitored.

In 2020, there was a significant 38% reduction in the company’s administrative offices, due to the adoption of remote working for employees. The company is maintaining its target of a further 1% reduction for 2021, against the 2020 figure.

TIM also has projects to reuse rainwater and the condensation from air conditioning systems.

For more information about TIM’s emissions management, please visit our ESG Report.

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