People Management

TIM seeks to ensure the well-being and health of its employees through humanized management of welcoming environments, valuing mental health, adequate and flexible working hours and the promotion of diversity. The company values its talents and recognizes the importance of its professionals’ development and training actions.

TIM’s purpose, values and strategic objectives guided its challenges and the attitudes of its employees throughout the year. To this end, the company worked to reinforce with its professionals, on a daily basis, a culture of innovation, high performance, inclusion and well-being, aiming to promote an environment favorable to the development of people and the achievement of corporate goals.

In 2022, 9,784 people made up the company’s human and intellectual capital, of which 51% are women and 49% men.

See below TIM’s employees data by functional category:

EMPLOYEES BY FUNCTIONAL CATEGORY
2020 2021 2022
Director level 64 71 85
Management 739 733 1,o15
Professionals 4,179 4,085 4,140
Sales force 499 497 520
Call centers 2,028 2,041 1,865
Stores 1,912 1,910 2,044
Apprentices 234 128 141
Interns 68 216 237
Total 9,723 9,681 9,784

For more information about TIM’s people management, please visit our ESG Report.