Diversity

For TIM, diversity in the workforce means mirroring the demographic composition of the society in which it operates. In line with the Diversity and Inclusion Policy, available on the TIM website, in 2021 the company maintained its strategy of disseminating an ever more inclusive culture, based on respecting and valuing the differences and contributions of each person.

The company believes that the more diverse the team, the greater the engagement and the exchange of experiences and solutions. This orientation is reflected in an inclusive professional environment and competitive advantages in the market.

Governance of the theme is overseen by a dedicated management area within Human Resources, responsible for the formalization of structured policies, programs and initiatives aligned with the company’s ESG strategy and internal culture.

Established transversally, the commitments set forth in the Diversity and Inclusion Program provide guidelines for internal processes related to gender, sexual orientation, race, generation and disabled persons. And by means of a diversity calendar aligned with the UN international agenda, the communication and training plan provided for all employees and managers promotes ongoing widespread reflection and dialogue on diversity and on the specific challenges faced by minority groups.

At senior management level, the Diversity and Inclusion Committee tracks and assesses all the initiatives in progress, coordinated by the TIM CEO. Aligned with the plan guidelines, these initiatives reflect the commitments assumed in relation to each social group prioritized by the company.

See below the distribution of TIM’s employees by functional category, gender, by race/color and by age group:

EMPLOYESS BY FUNCTIONAL CATEGORY AND GENDER
2019 2020 2021
MEN WOMEN MEN WOMEN MEN WOMEN
% % % % % %
Director level 47 78 13 22 52 81 12 19 58 82 13 18
Management 457 66 239 34 488 66 251 34 476 65 257 35
Professionals 2,561 61 1,626 39 2,568 61 1,611 39 2,465 60 1,620 40
Sales force 308 61 193 39 301 60 198 40 289 58 208 42
Stores 1,023 47 1,162 53 845 44 1,067 56 849 44 1.061 56
Call centers 523 25 1,548 75 492 24 1,536 76 502 25 1.539 75
Interns 113 54 97 46 37 54 31 46 98 45 118 55
Apprentices 84 33 173 67 77 33 157 67 33 26 95 74
Total 5,116 50 5,051 50 4,860 50 4,863 50 4,770 49 4,911 51
INDIVIDUALS IN THE ORGANIZATION’S GOVERNANCE BODIES1, DISCRIMINATED BY GENDER AND AGE (%)
2019 2020 2021
MEN WOMEN MEN WOMEN MEN WOMEN
% % % % % %
Less than 30 0 0 0 0 0 0
30 to 50 12 0 0 75 0 60
More than 50 88 100 100 25 100 40
Total 94 6 80 20 75 25

1 Considers the Board of Directors, the Advisory Committees, the Fiscal Council, and the Statutory Board. In 2021, the Fiscal Council started to be considered in the scope of the indicator, bringing the need to recalculate the data in relation to the years 2020 and 2019. Considering only the Board of Directors, on 12/31/2021 there were 10 members, of which 7 men (all aged over 50 years old) and 3 women (2 aged over 50 years old and 1 between 30 and 50 years old).

EMPLOYEES BY RACE/COLOR
2019 2020 2021
% % %
White 6,361 63 6,121 63 5,937 61
Black 752 7 708 7 801 8
Mixed race 2,736 27 2,588 27 2,657 27
Oriental 134 1 126 1 117 1
Indigenous 21 0.2 18 0.2 17 0,2
Not informed 163 2 162 2 152 2
Total 10,167 100 9,723 100 9,681 100
EMPLOYEES HIRED, BY AGE GROUP
2019 2020 2021
Rate % Rate % Rate %
Up to 35 years 1,831 39 751 17 1,474 34
From 36 to 45 years 613 18 364 10 519 16
From 46 to 60 years 113 9 89 6 150 10
Over 60 1 1 0 0 1 1
Total 2,558 27 1,204 13 2,144 23

For more information about TIM’s diversity, please visit our ESG Report.