Diversity

For TIM, diversity in the workforce means mirroring the demographic composition of the society in which it operates. In line with the Diversity and Inclusion Policy, available on the TIM website, in 2023 the company maintained its strategy of disseminating an ever more inclusive culture, based on respecting and valuing the differences and contributions of each person.

The company believes that the more diverse the team, the greater the engagement and the exchange of experiences and solutions. This orientation is reflected in an inclusive professional environment and competitive advantages in the market.

Governance of the theme is overseen by a dedicated management area within Human Resources, responsible for the formalization of structured policies, programs and initiatives aligned with the company’s ESG strategy and internal culture.

Established transversally, the commitments set forth in the Diversity and Inclusion Program provide guidelines for internal processes related to gender, sexual orientation, race, generation and disabled persons. And by means of a diversity calendar aligned with the UN international agenda, the communication and training plan provided for all employees and managers promotes ongoing widespread reflection and dialogue on diversity and on the specific challenges faced by minority groups.

At senior management level, the Diversity and Inclusion Committee tracks and assesses all the initiatives in progress, coordinated by the TIM CEO. Aligned with the plan guidelines, these initiatives reflect the commitments assumed in relation to each social group prioritized by the company.

See below the distribution of TIM’s employees by functional category, gender, by race/color and by age group:

EMPLOYESS BY FUNCTIONAL CATEGORY AND GENDER
2021 2022 2023
MEN WOMEN MEN WOMEN MEN WOMEN
% % % % % %
Director level 58 82 13 18 65 76 20 24 61 75 20 25
Management 476 65 257 35 484 64 268 36 497 63 297 37
Professionals 2,465 60 1,620 40 2,493 60 1,647 40 2,488 59 1,713 41
Sales force 289 58 208 42 296 57 224 43 301 59 205 41
Stores 849 44 1,061 56 902 44 1,142 56 880 44 1,120 56
Call centers 502 25 1,539 75 413 22 1,452 78 368 22 1,325 78
Interns 98 45 118 55 111 47 126 53 88 49 91 51
Apprentices 33 26 95 74 46 33 95 67 64 36 112 64
Total 4,770 49 4,911 51 4,810 49 4,974 51 4,747 49 4,883 51
INDIVIDUALS IN THE ORGANIZATION’S GOVERNANCE BODIES1, DISCRIMINATED BY GENDER AND AGE (%)
2021 2022 2023
MEN WOMEN MEN WOMEN MEN WOMEN
% % % % % %
Less than 30 0 0 0 0 0 0
30 to 50 0 60 8 14 0 0
More than 50 100 40 92 86 100 100
Total 75 25 65 35 61 39

1 Formed by the Board of Directors, Committees, Fiscal Council and Statutory Management. 

EMPLOYEES BY RACE/COLOR
2021 2022 2023
% % %
White 5,937 61 5,842 60 5,462 57
Black 801 8 900 9 952 10
Mixed race 2,657 27 2,749 28 2,996 31
Oriental 117 1 121 1 114 1
Indigenous 17 0.2 13 0.2 17 0,2
Not informed 152 2 159 2 89 0,9
Total 9,681 100 9,784 100 9,630 100
EMPLOYEES HIRED, BY AGE GROUP
2021 2022 2023
Rate % Rate % Rate %
Up to 30 years 969 42 802 46 688 43
From 30 to 50 years 1,135 18 1,424 21 1,123 16
Over 50 40 5 64 9 51 7
Total 2,144 23 2,290 25 1,862 20

For more information about TIM’s diversity, please visit our ESG Report.