Diversity

For TIM, diversity in the workforce means mirroring the demographic composition of the society in which it operates. In line with the Diversity and Inclusion Policy, available on the TIM website, in 2024 the company maintained its strategy of disseminating an ever more inclusive culture, based on respecting and valuing the differences and contributions of each person.

The company believes that the more diverse the team, the greater the engagement and the exchange of experiences and solutions. This orientation is reflected in an inclusive professional environment and competitive advantages in the market.

Governance of the theme is overseen by a dedicated management area within Human Resources, responsible for the formalization of structured policies, programs and initiatives aligned with the company’s ESG strategy and internal culture.

Established transversally, the commitments set forth in the Diversity and Inclusion Program provide guidelines for internal processes related to gender, sexual orientation, race, generation and disabled persons. And by means of a diversity calendar aligned with the UN international agenda, the communication and training plan provided for all employees and managers promotes ongoing widespread reflection and dialogue on diversity and on the specific challenges faced by minority groups.

At senior management level, the Diversity and Inclusion Committee tracks and assesses all the initiatives in progress, coordinated by the TIM CEO. Aligned with the plan guidelines, these initiatives reflect the commitments assumed in relation to each social group prioritized by the company.

See below the distribution of TIM’s employees by functional category, gender, by race/color and by age group:

EMPLOYESS BY FUNCTIONAL CATEGORY AND GENDER
2022 2023 2024
MEN WOMEN MEN WOMEN MEN WOMEN
% % % % % %
Director level 65 76 20 24 61 75 20 25 62 74 22 26
Management 484 64 268 36 497 63 297 37 473 62 298 38
Professionals 2,493 60 1,647 40 2,488 59 1,713 41 2,389 58 1,707 42
Sales force 296 57 224 43 301 59 205 41 299 59 203 41
Stores 902 44 1,142 56 880 44 1,120 56 866 44 1,119 56
Call centers 413 22 1,452 78 368 22 1,325 78 343 21 1,346 79
Interns 111 47 126 53 88 49 91 51 116 46 138 54
Apprentices 46 33 95 67 64 36 112 64 52 34 103 66
Total 4,810 49 4,974 51 4,747 49 4,883 51 4,600 48 4,936 52
INDIVIDUALS IN THE ORGANIZATION’S GOVERNANCE BODIES1, DISCRIMINATED BY GENDER AND AGE (%)
2022 2023 2024
MEN WOMEN MEN WOMEN MEN WOMEN
% % % % % %
Less than 30 0 0 0 0 0 0
30 to 50 8 14 0 0 0 14
More than 50 92 86 100 100 100 86
Total 65 35 61 39 64 36

1 Formed by the Board of Directors, Committees, Fiscal Council and Statutory Management. 

EMPLOYEES BY RACE
2022 2023 2024
% % %
White 5,842 60 5,462 57 5,362 56
Black 900 9 952 10 987 10
Mixed race 2,749 28 2,996 31 3,035 32
Oriental 121 1 114 1 109 1
Indigenous 13 0.2 17 0.2 15 0.2
Not informed 159 2 89 0.9 28 0.3
Total 9,784 100 9,630 100 9,536 100
EMPLOYEES HIRED, BY AGE GROUP
2022 2023 2024
Rate % Rate % Rate %
Up to 30 years 802 46 688 43 659 45
From 30 to 50 years 1,424 21 1,123 16 1,089 16
Over 50 64 9 51 7 58 7
Total 2,290 25 1,862 20 1,806 20

For more information about TIM’s diversity, please visit our ESG Report.