Waste, Emissions and Water Consumption Management

Waste, Emissions and Water Consumption Management

Waste management

The efficient and responsible management of solid waste is included in the goals assumed by TIM in its 2022-24 ESG Plan. The company has the target of recycling at least 95% of the waste generated by its operations and maintaining this level by 2023. Accordingly, it intends to limit waste disposal in landfills by up to 5%. Set forth in the Environmental Policy, waste treatment is undertaken in accordance with legal requirements and seeks to go beyond them. In compliance with Brazil’s national solid waste policy (law 12.305/2010), the company shares responsibility for the receipt and the environmentally adequate disposal of post-consumer electronic equipment (such as smartphones, modems, batteries and accessories) with its business partners.

See below TIM’s waste management, discriminated by type and disposal method:

2019 2020 2021
Recycled 692 1,940 1,568
Network batteries (hazardous) 559 485 550
Electric and electronic scrap, cables and metals (non- o hazardous) 90 1,431 885¹
Cell phones, batteries and accessories collected in stores (hazardous) 0.6 0 0.3
Corporate CPEs (hazardous) –³ –³ 6.2²
Light bulbs (hazardous) 0.1 0 0
Paper and plastic (non-hazardous) 43 24 36
Other Hazardous (e.g.: waste contaminated with oil, paint,
varnishes etc.)
–³ –³ 3
Reuse and/or recovery of electrical and electronic equipment from
customers (modems, repeaters, and accessories)
³ 17 874
Subtotal 692 140 1,568
Final disposal 
Landfill 351 74 275
Total 1,043 2,031 1,595
Total hazardous waste 559 485 560
Total non-hazardous waste 484 1,546 1,035

1. Due to the release of a large volume of dammed material in 2020, the number showed a high result. Because of this, a 38% reduction in
recycling is observed from 2020 to 2021, also impacted by the pandemic.
2. New control for reuse and recovery of materials started at the end of 2020 and reformulation of the waste collection program in owned stores.
3. Values not available because data were not reported in this period.
4. Significant increase in the amount of reused and recovered material in 2021 due to the new control started at the end of 2020.
5. Reduction of 63% of waste sent to landfill, mainly due to the closing of buildings as a result of the Covid-19 pandemic.

For more information about TIM’s waste management, please visit our ESG Report.

Emissions Management

The mitigation of greenhouse gas (GHG) emissions and the adaptation of operations to the already irreversible effects of climate change are strategic for TIM’s value creation. These two perspectives are managed under the guidelines of the Company’s Climate Change Management Policy, which determines cornerstones for the theme’s management, considering national and international legislation, determinations of regulators and guidelines of the TIM Group.

In 2021, the TIM Group joined the Science Based Target initiative (SBTi) with TIM Group, created by the coalition among CDP, Global Compact, World Resources Institute (WRI) and World Wildlife Fund for Nature (WWF). The objective of the SBTi is to promote best practices for reducing and neutralizing GHG emissions, in line with climate science, engaging companies through a public commitment to submit their emission reduction targets so that they are validated through a scientific method.

As part of this commitment, TIM’s GHG inventory is prepared annually, in accordance with the premises of the Brazilian GHG Protocol Program (including optional Scope 3 reporting) and is audited by a third party. Emissions data and practices for governance, strategy and risk and opportunity management in this area are also widely disclosed on a voluntary basis within the scope of CDP, a global initiative for transparency in emissions. In 2021, TIM evolved its score from B- to B.

For more information about TIM’s emissions management, please visit our ESG Report.

Water Consumption Management

TIM’s activities do not depend on intensive use of water resources, but indicators related to water consumption are monitored and reported, in line with the Environmental Policy guidelines and the corporate commitment to transparency. Most of the water used in operations is supplied by local sanitation concessionaires, with water trucks being hired in the event of supply failures.

In the buildings managed by TIM, effluents are discharged into public sewage networks, following the environmental and urban planning rules of the Company’s facilities in each location. The destination and treatment follow the legislation and are in charge of the responsible concessionaire, without negative environmental impact to water bodies.

Water consumption in administrative offices continued to decline due to the maintenance of the remote work model for most of 2021. Consumption totaled 22,744 m3, a decrease of 60.7% compared to 2020. For 2022, the Company aims to reduce consumption by 2% compared to consumption in 2019, the year before the start of the pandemic. With the return to offices in the new hybrid work model, it is estimated that consumption will remain lower than in 2019, but higher than 2021.

For more information about TIM’s emissions management, please visit our ESG Report.