Waste, Emissions and Water Consumption Management

TIM’s Environmental Policy guides the efficient and responsible management of solid waste, one of the goals assumed by the Company in its ESG Plan, with the goal of recycling at least 95% of solid waste by 2025. In 2023, the company achieved 96% waste recycling (excluding organic waste and class C and D construction waste).

In compliance with the National Policy for Solid Waste (Law no. 12,305/2010) and Decree 10.240/2020, TIM shares with business partners the responsibility for the receipt and proper disposal of post-consumption electronic equipment (such as smartphones, modems, batteries and accessories). The Company provides consumers with the possibility of exchanging used cell phones or smartwatches for discounts for the purchase of new products, thus extending the lifecycle of these devices. Additionally, TIM provides disposal points for cell phones and accessories for material recycling and return to the production chain.

See below TIM’s waste management, discriminated by type and disposal method:

For more information about TIM’s waste management, please visit our ESG Report.

The mitigation of greenhouse gas (GHG) emissions and the adaptation of operations to the effects of climate change are strategic for TIM’s value creation. These two perspectives are managed under the guidelines of the Company’s Climate Change Management Policy, which determines cornerstones for the theme’s management, considering national and international legislation, determinations of regulators and guidelines of the TIM Group.

The 2024‑2026 ESG Plan maintains the goals related to the topic: to be a “zero carbon” company (scopes 1, 2 and 3) by 2040, to be “carbon neutral” (scopes 1 and 2) and to reduce scope 3 emissions by 42% by 2030, with 2023 as the base year.

Part of these commitments are in line with the GHG reduction goals of the TIM Group, validated in 2022 by the SBTi¹ (Science Based Target Initiative).

As a telecommunications company, TIM understands its role in contributing to the decarbonization of other companies. Its services are the foundation of a more digitized society, with remote, more efficient and less carbon-intensive operations.

Annually, TIM publishes its GHG emissions inventory in accordance with the premises of the Brazilian GHG Protocol Program (including optional Scope 3 reporting) and is audited by a third party. Emissions data and practices for governance, strategy and risk and opportunity management in this area are also widely disclosed on a voluntary basis within the scope of CDP, a global initiative for transparency in emissions. In 2024, TIM achieved entry into the select group of companies included in the CDP 2023 “A List.”

For more information about TIM’s emissions management, please visit our ESG Report.

TIM’s activities do not depend on intensive use of water resources, but indicators related to water consumption are monitored and reported, in line with the Environmental Policy guidelines and the corporate commitment to transparency. Most of the water used in operations is supplied by local sanitation concessionaires, with water trucks being hired in the event of supply failures.

In the buildings managed by TIM, effluents are discharged into public sewage networks, following the environmental and urban planning rules of the Company’s facilities in each location. The destination and treatment follow the legislation and are in charge of the responsible concessionaire, without negative environmental impact to water bodies.

For more information about TIM’s emissions management, please visit our ESG Report.