To support the digital learning process and meet the development needs of the business challenges, TIM’s education model evolved, and the company launched TIM + Knowledge. In addition to enhancing the value proposition of education for employees, this new online knowledge hub integrates the internal and external ecosystems.
In 2022, the company invested more than R$11 million in training and education, diversity, and development programs, a 10% increase over the previous year. On average, this amounts to R$1,151 per employee.
Within the scope of the ESG Plan, TIM continues to promote the strengthening of the corporate culture for sustainability. On the internal training platform, several courses are available for employees to better understand TIM’s sustainable business model. At the end of the year, 99% of employees had completed training on environmental, social and governance topics.
Main qualification initiatives at TIM
- Conecta: onboarding program, to integrate new employees and instill pride in being part of the company.
- Institutional training: facilitates the integration of employees into TIM’s policies and corporate culture, contributing to their better adaptation to the company.
- Specific technical training: focused on technical qualification and updating so that employees can perform the tasks of their respective functions.
- Transverse training: addresses issues common to several areas. These courses support the understanding and preparation to overcome business challenges and contribute to the corporate result.
- Interns and Apprentices: specific integration activities, in-person and digital training, and a specific development journey for people starting their careers were offered to this public.
- TIM Talks: TIM’s annual Training, Development and Communication program, with the participation of the internal public, including members of the Board of Directors, and the external public.
For more information about TIM’s training and education, please visit our ESG Report.