People Management

TIM seeks to ensure the well-being and health of its employees through humanized management of welcoming environments, valuing mental health, adequate and flexible working hours and the promotion of diversity. The company values its talents and recognizes the importance of its professionals’ development and training actions.

TIM’s purpose, values and strategic objectives guided its challenges and the attitudes of its employees throughout the year. To this end, the company worked to reinforce with its professionals, on a daily basis, a culture of innovation, high performance, inclusion and well-being, aiming to promote an environment favorable to the development of people and the achievement of corporate goals.

In 2025, 9,016 people made up the company’s human and intellectual capital, of which 52% are women and 48% men.

See below TIM’s employees data by functional category:

EMPLOYEES BY FUNCTIONAL CATEGORY
2023 2024 2025
Director level 81 84 84
Management 794 771 610
Professionals 4,201 4,096 3,822
Sales force 506 502 496
Call centers 1,693 1,689 1,631
Stores 2,000 1,985 2,063
Apprentices 176 155 193
Interns 179 254 117
Total 9,630 9,536 9,016

For more information about TIM’s people management, please visit our ESG Report.