“Evolving together with courage, transforming technology into freedom”
This is our purpose.
We have been in Brazil for 25 years, leading important market movements and bringing digital transformation to society. We have more than 60 million mobile customers, approximately 180,000 kilometers of fiber optics throughout the country, and around 30,000 sites. We are leaders in 4G coverage in Brazil with a presence in 100% of the municipalities, including rural areas. In 5G, we are also pioneers, having conducted the first tests back in 2019.
Our strategy aims to create a TIM for the future by delivering the best service, the best network, and the best offers for our customers. All of this is based on fundamental pillars for the company, such as innovation, customer experience, and agility.
To evolve together with courage, transforming technology into freedom.
Courage to innovate and always think differently. Respect is taking care of everyone and valuing each one. Freedom to access what's important to you.
Mobile: being the most preferred operator in Brazil.
B2B: shaping a new markets with exponential growth opportunities.
Broadband: profitable growth with a selective approach and always keeping options open.
Efficiency is intrinsic for the business. Strict discipline in capital and expense allocation.
Consolidated Financial and Operating Data
20151 | 20161 | 20171 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | |
---|---|---|---|---|---|---|---|---|---|
Mobile Customer Base (‘000) | 66,234 | 63,418 | 58,634 | 55,923 | 54,447 | 51,433 | 52,006 | 62,485 | 61,248 |
TIM’s Market Share in the Mobile Market | 25.7% | 26.0% | 24.8% | 24.4% | 24.0% | 22.0% | 20.4% | 24.8% | 24.0% |
TIM Live Customer base (‘000) | 232 | 306 | 392 | 467 | 566 | 645 | 685 | 716 | 802 |
Gross income (R$ million) | 25,771 | 22,746 | 22,611 | 24,232 | 25,183 | 24,346 | 25,357 | 28,650 | 33,492 |
Capex (R$ million) | 4,764 | 4,502 | 4,148 | 3,831 | 3,853 | 3,891 | 4,382² | 4,730² | 4,504² |
Employees | 13,062 | 9,863 | 9,519 | 9,661 | 9,700 | 9,421 | 9,337 | 9,800 | 9,275 |
1 Excludes the effects of the adoption of IFRS 9.15 and 16 accounting standards.
² Excludes the effects of 4G and 5G auction licenses.
For a detailed history of TIM, access item 1.1 of the Reference Form, here