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TIM - Relações com Investidores


TIM Participações S.A. ("Company") (BOVESPA: TIMP3, and NYSE: TSU) vehemently denies that any dropped calls of its Infinity clients are motivated by deliberate action of the Company, as reported in an article published today (08/07) in the newspaper "Folha de Sao Paulo". The content of the report referred in this article comes from a regional office of Anatel and have already been analyzed by the technical staff of the regulator in Brasilia. At the time, were identified serious processing errors which affected the information presented and lead to wrong conclusions.

The Company reiterates that values the total transparency in its relationship with consumers and informs its consideration of this report have already been filed at Anatel and is available to the public.

Finally, the operator reaffirms its commitment to provide services of quality and continues with the implementation of the Improvement Action Plan, recently approved by Anatel, which provides among other actions, the expansion of the network capacity for voice and data.

Rio de Janeiro, August 7th, 2012.

Rogerio Tostes
Investor Relations Officer
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